KISIMA TERMS & CONDITIONS
Accommodation
Generally we reserve rooms based on two persons sharing a double room. Single rooms are reserved at supplementary cost. We reserve the right to book accommodation at alternative hotels/lodges where hotels/lodges named are not available.
Transportation
Transport on safari is provided in Nissan and Toyota mini-buses or 4 wheel-drive vehicles.
The company reserves the right to employ the services of sub-contractors.
National Park rules
Please observe rules of various parks for your own safety.
Reservation
A non-refundable deposit of 25% of the tour prices is payable at the time of the booking.
The balance must be paid at least 45 days before the start of the tour.
Luggage
Tour rates include the transport and handling of two pieces of luggage per person as per airline regulations. Guests are urged, however, to travel with only one medium-size suitcase, or a duffle bag. On certain flights, strict luggage restrictions apply; details are provided in tour documentation. Luggage and personal effects are at owner's risk throughout the tour.
Children s Discount
Under 2 years free. Under 12 years 50% discount, provided sharing a room with 2 adults, and 75% if children are in their own room
Cancellation
In case of cancellation, the following charges will apply:
Between 45 - 30 days 2 5 %
Between 30 - 15 days 5 0 %
Between 15 - 2 days 7 5 %
Within 48 hours 1 0 0 %
To protect against cancellation charges we strongly recommend purchasing cancellation insurance.
Insurances:
We highly recommend that all clients get full comprehensive personal insurance from your providers to cover any eventualities.
Evacuation Insurance
We are able to offer Flying Doctor coverage at a nominal charge. Please request this at the time of booking.
Alteration to tours
Every effort is made to adhere to itineraries advised to clients. However, should it be necessary to change the sequence or lodge due to weather conditions, or any other cause, the company reserves the right to do so.
Tour prices:
Prices are based on prevailing tariffs at the time of sending the quotations and are based on the hotels/lodges mentioned on the itineraries. These are subject to change should the hotels/lodges mentioned not be available at the time of booking. The rates are also subject to change without notice.
Payments
These can be done to the following bank account:
US$ ACCOUNT;
KISIMA THE SAFARI COMPANY,
P.O. BOX 79784-00200.
NAIROBI.
KENYA
BANKERS:
CORRESPONDENT BANK,
CITI BANK N.A. NEW YORK
SWIFT CODE: CITIUS33
FED WIRE NO: 021000089
BENEFICIARY BANK:
EQUITY BANK, NAIROBI. KENYA.
LAVINGTON SUPREME CENTRE.
SWIFT CODE: EQBLKENA
US$ A/C 0180291142727.
Liability
The company and its agents accept no responsibility for personal injury, accident, illness, death, delays, theft, loss or damage to baggage or any other personal properties or alteration or cancellation of itinerary due to force majeure.